Everything you need to know about Kaaf, from availability to booking.
The visit covers basic cleaning and organizing tasks, including cleaning and mopping floors and surfaces, washing dishes, tidying rooms, cleaning the kitchen and bathrooms, based on your priorities that you make clear to the helper, all within the 4-hour timeframe.
Kaf is designed as a simple, no-fuss service, so nationality selection is not available, and the service is assigned based on the available helpers in your area on the required time.
You can cancel or reschedule your booking at least 24 hours before the visit. Any applicable fees will be shown before your confirmation, and the full policy is available in the app.
Yes, you can request multiple helpers for one visit through Kaf app to get more household tasks done.
No. The price shown on Kaf app is final and fixed. There are no additional taxes or hidden fees.
Kaf opens slots based on actual service availability in each area, typically showing the next 3 to 4 days only. This helps keep the service consistent and reliable.
Yes, if there are available slots in your area on that day.
Yes, the service scope may extend to include organizing, sorting clothes and household items, ironing under your supervision, and other simple household tasks within reason.
If the visit doesn't take place for any reason, you'll receive a full refund to your account within two days—provided you didn't change or postpone the booking yourself. The full service policy is always available in Kaf app.
Payment on Kaf app is fully digital, using credit cards or Mada. The amount is deducted when you confirm the booking, and the final price is shown clearly before payment.
